National Hub for Community Health Center Excellence


HRSA Operational Excellence National Technical Assistance Program (NTAP)

Through a cooperative agreement with the U.S. Health Resources and Services Administration (HRSA), the National Hub for Community Health Center Excellence NTAP serves as a trusted health center partner and national platform for delivering and sharing essential resources for long-term operational success.


Upcoming Events

Health Center Opportunities

Capital Projects Done Right - Two-Part Webinar Series

Plan capital projects with greater confidence. Gain practical tools for assessing space needs, forecasting costs, managing projects, and designing resilient facilities for today and the future.

Session 1: Wednesday, Oct. 28, 2026 | 1 -2:30 PM
Session 2: Thursday, Dec. 3, 2026 | 1-2:30 PM

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Access to Care: Diagnosing Access Challenges and Creating Interventions That Work - Two-Part Webinar Series

See where access is working and where it can improve. Use internal and UDS data to assess appointment availability, wait times, utilization, and care team capacity.

Session 1: Thursday, Oct. 29, 2026 | 1-2:30 PM
Session 2: Wednesday, Dec. 9, 2026 | 1-2:30 PM

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Aligning Financial Strategy with Operational Performance and Value-Based Innovation - Community of Practice

Connect financial strategy to operational results. Learn with executive and finance peers to strengthen payer contracting, revenue performance, and readiness for value-based innovation.

Session 1: Wednesday, Nov. 4, 2026

Apply Here >

Operational Strategies for Better Preventive and Chronic Care - Community of Practice

Use performance data to inform clinical improvement. Exchange strategies with health center peers to strengthen access, operations, and workflows to improve care delivery for hypertension, diabetes, pediatric nutrition and physical activity, and depression.

Session 1: Tuesday, Nov. 10, 2026

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Ready for Response: National Emergency Preparedness Leadership - Community of Practice

Learn to lead through disruption. Connect with Health Center peers focused on Emergency Preparedness to strengthen continuity planning, response coordination, and recovery strategies that protect access to care.

Session 1: Thursday, Dec. 3, 2026

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PCA/HCCN Opportunities

Workforce Accelerator - Community of Practice

Help health centers build stronger talent pipelines through apprenticeships, career pathways, mentorship, and education partnerships. Join your PCA and HCCN peers to develop strategies you can put into practice over the course of this community of practice.

Session 1: Nov. 5, 2026

Apply Here >

Center of Excellence for Facilitation & Instructional Design - Community of Practice

Six-month, 6+ session Community of Practice series. Move from performance data to clinical improvement. Create technical assistance that engages your participants and supports action across health centers. Build your skills in facilitation, coaching, adult learning, instructional design, and evaluation alongside PCA and HCCN peers.

Session 1: Monday, Nov. 16, 2026

Apply Here >

By combining national expertise with the trusted relationships and local knowledge of Primary Care Associations (PCAs), the Hub NTAP will help health centers implement proven strategies, improve performance, and enhance long-term sustainability.

The Hub NTAP provides training, technical assistance, peer learning, and practical resources to help health centers:

  • Optimize operations and care delivery systems

  • Strengthen workforce recruitment, retention, and leadership development

  • Improve financial sustainability and value-based care readiness

  • Advance health IT, cybersecurity, interoperability, data strategy, and responsible AI adoption

  • Achieve measurable results through learning collaboratives, cohorts, and targeted technical assistance

  • Accelerate innovation through national peer networks and communities of practice

By combining national expertise with the trusted relationships and local knowledge of Primary Care Associations (PCAs), the Hub NTAP will help health centers implement proven strategies, improve performance, and enhance long-term sustainability.

  • Primary Care Associations

    The Hub NTAP serves as a centralized platform for shared learning, technical assistance, innovation, and strategic alignment to better support Health Centers nationwide. The Hub NTAP offers several train-the-trainer activities for Primary Care Associations (PCA) staff.

    Check out our upcoming events for PCAs listed here.

  • Community Health Centers

    Through the Hub NTAP, health centers receive no-cost access to expert-led training, technical assistance, communities of practice, improvement cohorts, resources, and tools designed to strengthen access, workforce, financial health, operations, technology, and emergency preparedness.

    Check out our upcoming events here and sign up today.

The Health Resources and Services Administration (HRSA), Department of Health and Human Services (HHS) provided financial support for this website. The award provided 100% of total costs and totaled $8,000,000. The contents are those of the author. They may not reflect the policies of HRSA, HHS, or the U.S. Government.